Contact
Email us at contact@capsnag.com. We read everything and usually reply within a few days.
Questions and problems
If a video would not fetch or something looks broken, send us the video link and what happened. That is enough for us to check it.
Copyright and takedown
CapSnag does not host or store transcripts. Captions are fetched from YouTube at the moment a visitor asks, and nothing is kept. If you are a rights holder and have a concern about a video's captions, email us with the video link and your concern and we will respond. Note that the captions themselves live on YouTube, so removing them may also require contacting YouTube.